Shipping Policy

We send out all letters between the 20th and 22nd of each month, starting from the month after you subscribe.

Shipping Method

All letters are sent via standard international airmail.
Tracking is not available at this time.

Estimated Delivery Times

Please note that delivery times may vary due to customs, holidays, or local postal delays.

Shipping Cost

International shipping is included in your subscription price. There are no additional fees.

Address Accuracy

Please double-check your shipping address before completing your order.
Pacha.mail is not responsible for delivery failures due to incorrect or incomplete addresses.

Lost or Damaged Mail

If you do not receive your letter within 2 months, please contact us.
We will resend your letter free of charge.

If your letter arrives damaged, let us know and we will make it right.